Frequently asked questions and answers
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What are our hours of operation?
+1 360 270 0461- Monday - Tuesday:
- 12pm-5pm
- Thursday - Saturday:
- 12pm-5pm
- Wednesday:
- closed
- Sunday:
- closed
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"How much do you charge per hour?"
We generally don't charge on a per hour bases. We have tier level billing for most general repairs based on difficulty and the time needed to complete the repair.
"Can you tell me how many billable hours this might take to fix?"
We generally don't know how long a repair will be until we diagnose the problem with your device and the extent of damage. However, we will give a rough estimate of time as best as we can.
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"Should I expect any charges other than the hourly rate?"
We do charge for parts and some components depending on the type of repair being performed. We'll let you know upfront what that cost is before the repair is started though.
"Do you guarantee your service?"
We have a 90 day warranty on all labor and parts for any of our repairs. Of course this is limited to only the repair that we performed. As with all devices parts wear out one by one and we can only warranty what we worked on.
Additional information
Need more info?
Contact us at
360-270-0461